Alerts

One of the most powerful features of SmartLink Network is its ability to automatically alert you to certain conditions occurring at your site.

In general, events occurring on-site fall into two broad Alert categories:

• Faults 
  These are your alerts which often lead to an on-site repair. This category of Alerts includes Zone Shorts, Excessive Deficits from Auto-Adjust, or Flow Faults (if you have a flow sensor installed).
  
  
• Non-Fault Alerts
  These are more or less informational notifications. They may indicate if someone changed a controller's status from "Run" to "System Off" or if someone changed the Watering Mode from "Standard" to "Auto-Adjust". 

Setting Up Alerts

1. Set up your Alerts by selecting “Manage Alerts” from the "Profile" icon in the top-right corner of your page.

2. From here, you will find a grid listing each of your Sites, the available Alert types, and Alert notification settings (None, Daily, Instant). Click on the of the blue Help icons for a more detailed explanation on each Alert type.



3. Set your Alert notification settings to None, Daily, or Instant. 

Alerts - None
For any Alert type you label as None (or Off) - you will not be notified.

Alerts - Daily
Daily Alerts will be sent to you at 6:00 am and include a summary of all your sites, and any alerts occurring at those sites overnight. If you have sites in multiple time zones, you should receive one email summary per time zone.

Alerts - Instant
Instant Alerts will be sent as soon as SmartLink Network is aware of them. This usually happens when a user manually retrieves information from the controller, or when a daily check of the controller is performed each night, typically between 12am and 4am in the controller's time zone.

You can quickly and easily configure your alerts and save them. They will be effective immediately.