You may notice that SmartLine has several versions available. This article is meant to help you understand the changes between the two products, which are visually similar.
At present, most SmartLine or Proline panels in the market come in two varieties. These are most easily identified by their firmware version, even though the underlying hardware is also slightly different.
There are three components to most systems that need to be checked for compatibility. If you bought these components as bundle, they should all work out of the box and do not need any version checking.
The three components are:
- The panel faceplate itself
- The "backplane", which is the enclosure mounted on the wall or pedestal, and to which the zones and electricity are wired
- The SL-Aircard which provides cellular connection.
You can identify a panel's firmware version when you first power it up. It should display either a 3.xx series number (like "3.30") or a 10.xx series number (like "10.04").
The backplane version can be identified by a code you will find near the chimney connector. It should read "SL1600" or "SL1600D". If it has a "D" at the end, is it compatible with panel version 10.00+ and 3.xx panels. Otherwise, if there is no "D", it is only compatible with 3.xx or older panels.
The SL-Aircard version can be identified by it's date code, or the firmware version it shows in SmartLink once it has communicated at least one time. The firmware version in SmartLink is more reliable, as an aircard with an older date code may have been updated over-the-air to a newer firmware version. If you cannot find the firmware version, then you can look at the date code sticker on the aircard. Aircards made after "March 2018" are compatible with both 3.xx and 10.xx panels, while aircards made before "March 2018" are only compatible with 3.xx panels, unless they have been remotely updated.
|Panel Version 3.xx||Panel Version 10.xx+ (aka "G5 Panel")|
|Any SL-Aircard Version <1.00 (or date code pre-March 2018)||Compatible||Not Compatible|
|Any SL-Aircard Version >1.00 (or date code post-March 2018||Compatible||Compatible|
|Backplane without a "D" on label||Compatible||Not Compatible|
|Backplane with a "D" on label||Compatible||Compatible|