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  2. SmartLink Residential WiFi
  3. Troubleshooting & FAQs

Troubleshooting & FAQs

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  • SmartLine Controller Troubleshooting
  • When trying to activate my WiFi controller, I get a "Session Failed" error in the mobile app.  What do I do?
  • How do I reset my WiFi credentials to use a new password, or re-connect to a new network with the same device?
  • I'm having trouble keeping my WiFi unit connected.
  • How can I reset the WiFi credentials so I can re-join to another network?
  • When connecting to my WiFi controller for activation, I do not see my WiFi Network.
  • How do I reconnect WiFi?
  • Under my site, I don't see an option to activate the Residential WiFi controller?

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