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How to Perform a Stress Test on your SmartLink Aircard

Learn how to perform the stress test on your SmartLink Aircard to ensure stable connectivity using the instructions provided below
 

 

Step 1: Log In and Select Your Controller

  1. Go to smartlinknetwork.com and enter your login credentials to access your account.
  2. On the Site Page, find the search bar and type in and select your Site Name from the search results.
  3. Then click on the Controller name
    -OR-
  4. Locate the Controller List at the top, then find and click the Controller name.

 

Step 2: Verify Signal Strength

  1. Check the Signal Strength Information by clicking the ? next to the signal bars
  • Signal Strength (dBm): -51 dBm is ideal.
  • Percentage: 100% is best.
  • Bit Error Rate (BER): 0.2% is the best possible.
  1. Assess for any interference. A moderate level of interference (BER) is 3% to 6%, but anything above 6% could hinder communication. 

 

Step 3: Perform the Stress Test

  1. Click Receive System to initiate a communication command.
  2. Perform 10 Receives to test for a stable connection.
  3. Track the results and monitor for any significant signal deterioration or improvement.
  4. Achieving 8 out of 10 successful commands indicates a stable connection.
  5. More than 3 failures out of 10 means the aircard should be relocated higher, outside, and away from electrical equipment.

 

Step 4: Troubleshooting and Adjustments

  • If the signal remains poor, try relocating the Aircard using the provided 36-inch cable.
  • Elevate the Aircard above the controller for better reception.
  • If further adjustments are necessary, consider using the 50-foot cable option or swapping Cellular Providers.
  • Contact Weathermatic Support to request a replacement Aircard if needed.

 

Additional Tips

  • Environmental Factors: Large tree canopies, shrubs, electrical equipment, pedestals, buildings, or overhead power lines can cause interference.
  • Monitor Communication Logs: Confirm successful commands by checking the logs in SmartLink Network.

 

Still Need Help?

If you have any questions, please email us at support@weathermatic.com or call us at 888-484-3776.

Thank you!

 

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