How to Access Company Account Subscriptions in SmartLink

Learn how to access your company account subscriptions in SmartLink by following the instructions below

Step 1: Log into SmartLink and Access the Company Account Page

1. Navigate to smartlinknetwork.com and sign in.
2. In the top-right corner, click on Settings.
3. Select Company Account from the top-left menu to access the company account page.

Step 2: Navigate to the Subscriptions Page and Review

• Under your company account name, click on the Subscriptions option to access the subscriptions page.
• On the subscriptions page and under the Search Bar you will see:
  • Site names
  • Address
  • Number of controllers
  • Number of subscriptions associated with each site.

Step 3: View Subscription Details

1. To view detailed information, click the dropdown menu next to each site.
2. Scroll down to see details such as:
   • Controller number
   • Activation method (e.g., Plan card, purchase order)
   • Subscription type (e.g., credit card subscription)
   • Valid through date and owner information.
3. Additional options are available, such as:
   • Activating another plan card or
   • Disconnecting an Aircard to transfer it elsewhere.

Step 4: Request a Transfer of Plan or Aircard

• If you want to disconnect and transfer the plan elsewhere, email subscriptions@weathermatic.com for assistance.

Step 5: Manage Payment Methods

1. To add or update payment methods, click Payment Method.
2. You will be prompted to add a new credit card or bank account.
3. Existing payment methods will also be listed on this page.

Step 6: Check Shopping Cart and Pending Subscriptions

1. Click on the shopping cart icon in the top-right corner to view pending subscriptions.
2. You can complete your purchase or continue with the checkout process from here.

Still Need Help?

If you have any questions, please email us at support@weathermatic.com or call us at 888-484-3776.

Thank you!

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