How to Disable Flow Shutdown in SmartLink

Learn how to disable Flow Shutdown using SmartLink Network by following the instructions below

Step 1: Log In and Select Your Controller

1. Go to smartlinknetwork.com and enter your login credentials to access your account.
2. On the Site Page, find the search bar and type in and select your Site Name from the search results.
3. Then click on the Controller name
   -OR-
4. Locate the Controller List at the top, then find and click the Controller name.

Step 2: Access the Flow Menu

1. On the Controller Page, scroll down and select Flow.
2. Review your flow sensor settings and parameters.

Step 3: Disable Flow Shutdown

1. Click Edit Flow Settings at the bottom of the Flow page.
2. Under the Flow Shutdown column, select Disable All to turn off Flow Shutdown for all zones.
3. Confirm that the status for all zones is now listed as Disabled.
4. Click Save Changes.

Step 4: Send the Changes to Your Controller

1. Click the red Send button to apply the changes to your controller.
2. Wait for the system to communicate with your SmartLink controller.
3. A confirmation message stating Send was completed successfully will appear.

Step 5: Verify Changes

1. Navigate to the Recent Events section.
2. Confirm that the zones have been updated to Off.
3. Ensure the High Flow and Low Flow limits are set to Off for all disabled zones.

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If you have any questions, please email us at support@weathermatic.com or call us at 888-484-3776.

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