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How to Enable Flow Shutdown and Set Tolerances in SmartLink

Updated

Learn how to enable Flow Shutdown and set tolerances using SmartLink Network by following the instructions below

 

 

Step 1: Log In and Select Your Controller

  1. Go to smartlinknetwork.com and enter your login credentials to access your account.
  2. On the Site Page, find the search bar and type in and select your Site Name from the search results.
  3. Then click on the Controller name
    -OR-
  4. Locate the Controller List at the top, then find and click the Controller name.

 

Step 2: Access the Flow Menu

  1. On the Controller Page, scroll down and select Flow.
  2. Confirm that your Flow subscription is active. If not, add it through the subscription section.

 

Step 3: Enable Flow Shutdown

  1. Click Edit Flow Settings.
  2. Locate the Flow Shutdown Mode section.
  3. Select the zones you want to monitor, or click Enable All to apply to all zones.

 

Step 4: Set Tolerances Using Percentages (Optional)

  1. Under the Low Flow Tolerance and High Flow Tolerance sections, you can apply a global percentage tolerance.
  2. Note that percentages will differ depending on the zone's flow rate.
    1. 25% of 10 GPM is very different than 25% of 100 GPM.
  3. By default, percentages are set to 25% for both low and high flow tolerances.

 

Step 5: Manually Set Flow Limits (Recommended)

  1. Click Save to apply changes.
  2. Select Edit Flow Settings again.
  3. Set a low flow limit to detect issues like closed valves or zero water flow (e.g., 1 gallon per minute).
  4. Set a high flow limit to detect potential leaks or system failures. Allow for fluctuations by adding a buffer of 5 to 7 gallons per minute above your normal flow.
  5. Repeat for each zone as needed.

 

Step 6: Disable Monitoring for Unused Zones (Optional)

  1. Identify any zones that are not in use or are low-flow zones.
  2. Disable flow monitoring for these zones to prevent unnecessary alerts.

 

Step 7: Save, Send, and Verify Changes

  1. Click Save at the bottom of the page to apply your settings.
  2. Click the red Send button to send the settings to your controller.
  3. Wait for the green confirmation banner that says Instruction Completed.
  • (Optional) Navigate to the Recent Events section and Confirm the changes were applied successfully.

 

Still Need Help?

If you have any questions, please email us at support@weathermatic.com or call us at 888-484-3776.

Thank you!

 

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