How to Claim Billing Responsibility on SmartLink

Learn how to claim Billing Responsibility from another user on a site in SmartLink Network by following the instructions below

Step 1: Access the Site

1. Log in to your SmartLink Network account at smartlinknetwork.com
2. Navigate to the desired Site and click on the Site Name.

   1. You need to have Site Admin permissions to claim billing responsibility.

       

Step 2: Verify Your Permissions

1. Click the Admin drop down button.
2. Select Manage Site Users.
3. Confirm you have Site Admin permissions by checking if the Site Admin checkbox is marked next to your name. If so, continue to Step 3. If not, contact a Site administrator to request that permission.

Step 3: Navigate to Billing Management

1. Click the Settings button in the top right corner.
2. Select Manage and then click on Billing.
3. The page will display the Site Name, the current Billing Contact, and the option to Claim Billing Responsibility.

Step 4: Claim Billing Responsibility

1. If you are claiming billing responsibility for a single site, click the Claim Billing Responsibility button.
2. If you are claiming billing for multiple sites, check the boxes next to the sites you want to claim.
3. Click the Claim Billing Responsibility button in the top right corner to claim billing for all selected sites.

Additional Options

• Use the Search bar to filter by contact name if needed.
• Adjust how many entries are displayed using the Show More Entries option.

Step 6: Confirm Your Action

1. After clicking Claim Billing Responsibility, a list of controllers within the site will appear.
2. Click Claim Site at the top of the page.
3. A green Successfully Claimed banner will appear, confirming the action.

Still Need Help?

If you have any questions, please email us at support@weathermatic.com or call us at 888-484-3776.

Thank you!

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