How to Fix Incorrect Time Error in SmartLink Network

Learn how to resolve the incorrect time fault in SmartLink Network by following the instructions provided below

Step 1: Log In and Select Your Controller

1. Go to smartlinknetwork.com and enter your login credentials to access your account.
2. On the Site Page, find the search bar and type in and select your Site Name from the search results.
3. Then click on the Controller name with the Time Error
   -OR-
4. Locate the Controller List at the top, then find and click the Controller name.

Step 2:  Adjust the Date, Time, and Time Zone

1. From the Controller's Home Page, select Edit Settings under the Watering Mode options.
2. Confirm the correct time zone for the controller’s geographical location.
3. Set the appropriate Hour and Minutes.
4. Select AM or PM as applicable.
5. Ensure the correct Time Zone is selected.
6. Click Save to apply your changes.

Step 3: Send the Update to the Controller

1. After saving, a Send button will appear.
2. Click Send to transmit the updated time and time zone information from the cloud to the controller.
3. A blue banner will indicate communication is in progress.
4. Wait for the Green Success Banner to confirm the update was completed.

Step 4: Clear the Error

1. Click on the Receive button to retrieve the latest system status.
2. The system will now clear the incorrect time error if the issue has been resolved.
3. Verify under Recent Events to ensure the error is no longer displayed.

Still Need Help?

If you have any questions, please email us at support@weathermatic.com or call us at 888-484-3776.

Thank you!

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