How to View Aircard Signal Strength in SmartLink Network – Support

Learn how to view the system signal strength in SmartLink Network when configuring a new controller or troubleshooting an existing controller's communications by following the instructions provided below

Go to smartlinknetwork.com and enter your login credentials to access your account.
On the Site Page, find the search bar and type in and select your Site Name from the search results.
Then click on the Controller name with the Time Error
-OR-
Locate the Controller List at the top, then find and click the Controller name.

From the controller's Home Screen, locate the Signal Strength indicator on the left side.
The signal strength is represented using four bars, similar to a smartphone.
- Green (3-4 bars) indicates a good signal.
- Yellow (2-3 bars) indicates a fair signal.
- Red (1 bar) indicates a poor signal.
Click the small "?" icon to the right of the signal bars.
Review the following details:
- Signal Strength (dBm): -51 dBm is best. In this example, a signal strength of -61 dBm is satisfactory.
- Percentage: 100% is the best; an 83% signal is still acceptable.
- Bit Error Rate (BER): Lower percentages are better. Aim for 0.2% or below.

Click Receive in SmartLink to update the signal strength data.
Perform a Stress Test by conducting 10 receives.
Aim to achieve a minimum of 8 successful receives out of 10.
If the connection remains poor, adjust the Aircard position:
- Move the Aircard higher using the available cable.
- Perform another receive test and monitor for improvements.

Keep in mind that environmental factors may affect signal strength, including:
- Solar radiation
- Cloud cover
- Windy conditions
- Nearby electrical components, power lines, or large shrubs
Continue testing until the best possible connection is achieved.

If you have any questions, please email us at support@weathermatic.com or call us at 888-484-3776.

Thank you!