How to Update the Aircard's ICCID number in SmartLink Network

Learn how to update the Aircard's ICCID number on SmartLink Network  by following the instructions provided below

Step 1: Access the Admin Panel

1. Go to SmartLink Network at smartlinknetwork.com and navigate to this controller’s page.
2. At the top of the screen, locate the following options: Controller Name, Reports, Inspections, Proposal, Snapshots, Events, and Admin.
3. Click on Admin and select Controller Options from the drop down menu.

Step 2: Update the Aircard's ICCID Number

1. Within the Controller Options page, you’ll see general information about the panel and the Aircard.

2. Identify the current Aircard. In this example, it is an AT&T device. 

   | AT&T: 890103, 890117, 8946 | T-Mobile: 890188 | Verizon: 891480 |

3. If you have physically replaced the Aircard and see a solid static green light on the new one, it’s time to update the ICCID number.
4. Enter the new Aircard number in the appropriate field.
5. Indicate that the old Aircard is broken.
6. Click Reactivate.

Step 3: Confirm the Update

1. A prompt will ask you to confirm the accuracy of the Aircard number.
2. Click OK to proceed.
3. The platform will initiate the Aircard activation, connecting it to the SmartLink Network and the controller panel.

Step 4: Monitor the Connection

1. After activation, the air card will connect to a cell tower and establish communication between the panel, Aircard, and cloud services.
2. Allow some time for the process to complete.

Step 5: Confirm Successful Setup

1. Once the controller is successfully set up, a confirmation message will appear.
2. The air card will now be active and fully operational.

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